1. Overview
TrueBooksNow (“TrueBooksNow,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit this website, submit an inquiry, schedule a consultation, or otherwise communicate with us. It applies to website and marketing interactions; client information handled under a separate service agreement may be subject to additional terms.
2. Information We Collect
We may collect information you provide directly, including your name, email address, telephone number, business name, industry, number of locations, accounting software, bookkeeping status, and the content of your message. Please do not submit bank credentials, Social Security numbers, payment-card information, medical information, or other highly sensitive data through the website contact form.
We may also collect limited technical information automatically, such as browser type, device type, IP address, referring page, pages viewed, and approximate location derived from an IP address. This information may be collected through server logs, cookies, or similar technologies.
3. How We Use Information
- Respond to inquiries and schedule consultations.
- Evaluate whether our services fit your business needs.
- Provide, administer, and improve our website and services.
- Maintain security, prevent fraud, and troubleshoot technical issues.
- Comply with legal obligations and enforce our agreements.
- Send service-related or marketing communications where permitted; you may opt out of marketing emails at any time.
4. How We Share Information
We may share information with vendors that help operate our website and communications, such as website hosting providers, form processors, scheduling platforms, email providers, analytics providers, and professional advisers. These providers may process information only as needed to perform services for us and are subject to their own terms and privacy practices.
We may also disclose information when required by law, to protect rights or safety, in connection with a business transaction, or with your direction or consent. We do not sell personal information for money.
5. Third-Party Services and Links
This website may link to or use third-party services, including Web3Forms and social platforms. When you interact with those services, their privacy policies and terms apply. We are not responsible for third-party websites or services.
6. Cookies and Analytics
We may use essential cookies and similar technologies for website functionality, security, preferences, scheduling, and analytics. You can control cookies through your browser settings. Disabling some cookies may affect website functionality.
7. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, maintaining business records, resolving disputes, and meeting legal obligations.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle. No internet transmission or storage system is completely secure, and we cannot guarantee absolute security.
9. Your Privacy Choices
You may request access to, correction of, or deletion of personal information you submitted through this website, subject to applicable exceptions. You may also opt out of marketing communications. Submit requests to contact@truebooksnow.com. We may need to verify your identity before completing a request.
10. Children’s Privacy
This website is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.
11. Changes to This Policy
We may update this Policy periodically. The revised version will be posted here with a new “Last updated” date.
12. Contact Us
Questions or requests may be sent to TrueBooksNow at contact@truebooksnow.com or 346-657-5363. Our business is based in Houston, Texas.